Last updated: October 2, 2024
This Privacy Policy explains how www.trucksdiy.com ("we," "our," or "the Site") collects, uses, and shares your Personal Information when you visit or make a purchase from the Site.
Information We Collect
1. Device Information
- Examples of Personal Information Collected: Includes information such as the version of your web browser, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the Site.
- Purpose of Collection: This information is collected to load the Site properly and perform analytics to optimize the user experience.
- Source of Collection: Automatically collected using cookies, log files, web beacons, tags, or pixels.
- Disclosure for Business Purpose: This data is shared with our processor Shopify for analytics and business operations.
2. Order Information
- Examples of Personal Information Collected: When you make a purchase, we collect information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of Collection: We collect this data to provide products or services, process payments, arrange for shipping, and send invoices or order confirmations. We also use this information to screen orders for fraud or potential risk, and to communicate with you regarding preferences, products, and services.
- Source of Collection: Directly collected from you during the checkout process.
- Disclosure for Business Purpose: This data is shared with Shopify for order fulfillment and payment processing.
3. Customer Support Information
- Examples of Personal Information Collected: Includes details you provide when contacting us for customer support, such as your name, email, and description of the issue.
- Purpose of Collection: This information is necessary to assist you with your inquiry, provide support, and resolve any issues you may have.
- Source of Collection: This data is collected directly from you when you contact us.
- Disclosure for Business Purpose: Shared with service providers to facilitate customer support and resolve your issues.
Minors
The Site is not intended for children under the age of 12. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with third-party service providers to help us provide our services and fulfill our contractual obligations to you. Examples include:
- Shopify: We use Shopify as our online store platform. You can learn more about how Shopify uses your data at https://www.shopify.com/legal/privacy.
- Legal Compliance: We may disclose your Personal Information to comply with applicable laws, respond to a subpoena, or protect our legal rights.
Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- Google Analytics: We use Google Analytics to understand how customers use our Site. For more information on how Google uses your Personal Information, visit https://policies.google.com/privacy. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
- Advertising Partners: We share information about your Site usage, purchases, and interactions with ads on other websites with our advertising partners, which may involve using cookies or other similar technologies.
For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your Personal Information to deliver our services to you, including offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you informed about new products, services, and promotions.
Lawful Basis for Processing Personal Data (GDPR)
If you are a resident of the European Economic Area (EEA), we process your Personal Information based on the following legal bases:
- Your Consent: Where applicable, we process your Personal Information based on your consent.
- Contractual Necessity: For the performance of a contract between you and us.
- Legal Obligations: To comply with legal requirements.
- Legitimate Interests: For our legitimate interests, where these do not override your rights and freedoms.
Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless you request its deletion. For more information on your right to erasure, please see the "Your Rights" section below.
Automatic Decision-Making
If you are an EEA resident, you have the right to object to automated decision-making, including profiling, which has legal effects on you. We do not engage in fully automated decision-making that has a significant effect on you. However, our processor Shopify may use automated systems to prevent fraud.
Your Rights (GDPR & CCPA)
- GDPR: If you are a resident of the EEA, you have the right to access, update, port, or erase your Personal Information. To exercise these rights, please contact us at the details provided below.
- CCPA: If you are a California resident, you have the right to access, update, or erase your Personal Information. If you wish to exercise these rights or designate an authorized agent, please contact us at the address below.
Cookies
A cookie is a small amount of information downloaded to your device when you visit our Site. We use a variety of cookies to enhance your experience, including functional, performance, advertising, and social media cookies. Cookies allow the Site to remember your actions and preferences, making it easier to navigate.
The following cookies are used to optimize your experience and provide our services:
| Cookies Necessary for the Functioning of the Store | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
| Reporting and Analytics | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages. |
| _orig_referrer | Track landing pages. |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
Cookies may be session-based or persistent. Session cookies expire once you stop browsing, while persistent cookies remain until they expire or are deleted. Most cookies we use are persistent and will expire between 30 minutes and two years from the time they are downloaded.
You can control and manage cookies through your browser settings. Please note that blocking cookies may affect your user experience and some website features may not be accessible.
For more information on managing cookies, visit www.allaboutcookies.org.
Do Not Track
We do not alter our data collection practices in response to "Do Not Track" signals due to the lack of industry consensus on how to handle them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Information
For questions regarding this Privacy Policy, please contact us at:
Business Address:
30 N Gould St Ste R,
Sheridan, WY 82801, USA
Email: support@trucksdiy.com
Phone: (888) 864 6349